Privacy Policy

Privacy Policy

At Playland, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website,

make bookings, or interact with us online or offline.

Acknowledgement of Risk

I understand that participation in activities at Playland, including but not limited to indoor play structures, birthday parties, games, and group events,

involves a level of physical activity that may result in injury, despite the safety measures and supervision in place.

I acknowledge that:

• Playland facilities are designed for children but are not entirely free from risk.

• My children will be physically active and may encounter obstacles such as slides, climbing frames, or ball pits.

• I am responsible for the supervision of my children unless otherwise stated by Playland staff

Assumption of Responsibility

I, the undersigned parent or legal guardian, voluntarily assume full responsibility for any risk of injury, illness,

or other loss that may occur during or as a result of participation at Playland.

Medical Emergencies

In the event of an emergency, I authorize Playland staff to seek medical treatment for my children if I cannot be reached.

I assume full financial responsibility for any medical care provided.

Information We Collect

We may collect the following types of personal information:

• Contact Details: Name, email, phone number (when you fill forms, book parties, or contact us).

• Child’s Information: Name and age (only if provided during bookings).

• Booking Details: Party date, guest count, theme preferences.

• Technical Data: IP address, browser type, device info, pages visited (via cookies and analytics tools).

• Payment Information: Processed securely through third-party gateways; we do not store your card details.

How We Use Your Information

We use your data to:

• Confirm bookings and provide event-related services.

• Respond to your inquiries and support requests.

• Improve our website, content, and services.

• Send you updates, offers, and newsletters (if opted in).

• Maintain safety, security, and legal compliance.

Data Protection and Security

We use SSL encryption and follow industry best practices to keep your information secure.

Access to your data is restricted to authorized staff only.

Cookies

Our website uses cookies to personalize content and analyze traffic. You can adjust cookie preferences in your browser settings.

Sharing Your Information

We do not sell or trade your data. We may share it with:

• Trusted service providers (e.g., payment processors, email platforms).

• Legal authorities if required by law.

Your Rights

You have the right to:

• Access or correct your personal information.

• Withdraw consent for marketing at any time.

• Request deletion of your data (subject to any legal or contractual obligations).

Children’s Privacy

Our website is for parents and guardians. We do not knowingly collect personal information from children under 13 without parental consent.

Changes to This Policy

We may update this policy occasionally. Any changes will be posted on this page with the revised effective date.

Contact Us

If you have any questions or requests regarding your data, please contact:

📧 Email: Playland.leduc@gmail.com
📞 Phone: (780) 739-3000
📍 Address: 4812 43a Ave #103, Leduc, AB T9E 6M5